play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 0915729475
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try waiting again after clicking "send OTP" or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and install it, allowing you to log in and play the updated app. This should resolve any compatibility problems and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. The app's withdrawal policy restricts users from cashing out bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all your Know Your Customer (KYC) details in the app, which includes saving your Aadhaar card, UPI, and bank details. This information is required to proceed with the application. Once submitted, ensure all details are accurate and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a waiting period of up to 24 hours. This delay is a rare exception to the app's generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming environment and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using the bonus amount. This means the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
play exchange is committed to providing a safe and flawless gaming experience. To achieve this, we offer support for a variety of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. This ensures that all transactions are conducted quickly and securely. Our state-of-the-art encryption technology guarantees that your personal and financial information is always protected. With our cutting-edge encryption technology, you can rest assured that your sensitive data is safeguarded against unauthorized access and tampering. This allows you to focus on your gaming experience, without worrying about the security of your personal and financial information.
Our user-friendly interface ensures a seamless navigation experience, allowing you to easily explore and enjoy popular titles from renowned software providers. Our top priority is security, and we utilize cutting-edge encryption methods to safeguard your personal and financial information. Players have a range of secure deposit and withdrawal options to choose from, including credit cards, e-wallets, and cryptocurrencies, ensuring quick and hassle-free transactions.